Privacy Policy

This Privacy Policy describes how Milford Masonry Pros ("we," "us," or "our") collects, uses, and protects information you provide when you contact us, request an estimate, or use this website. It applies only to the relationship between you, the consumer, and Milford Masonry Pros. We are a masonry contractor serving Milford, Massachusetts and nearby communities.

Information We Collect

When you submit an estimate request or contact us through this website, we collect the information you choose to provide, which may include your full name, phone number, email address, project or property address, and the details of your service request. We also collect the page URL from which you submitted a form and your separate consent choices for marketing and non-marketing text messages. We do not require a street address for our business because we operate as a service-area contractor; the address field refers to your project or property address.

We may also collect limited technical information automatically, such as your browser type, device type, and the pages you visit, through standard analytics tools or server logs.

How We Use Information

We use the information you provide to respond to your inquiry, schedule and confirm estimates, prepare and deliver project proposals, perform masonry services, communicate about your project, and improve our website and service offerings. We do not sell your information to third parties.

Phone, Email, and SMS Communications

When you provide your phone number or email, we may use them to contact you about your estimate, project, or service request. SMS text messaging is optional and requires your separate consent as described below. Standard message and data rates from your carrier may apply to any messages you receive.

SMS Consent and Opt-Out

We offer two separate, optional text message consent options on our forms. Marketing SMS covers special offers, discounts, and service updates. Non-marketing SMS covers appointment confirmations, estimate scheduling, and service updates. Both options are optional, both are unchecked by default, and neither is required to request an estimate. Your form will submit successfully even if neither box is selected.

Consent is not a condition of requesting service or an estimate. Message frequency may vary. Message and data rates may apply. You may opt out of text messages at any time by replying STOP to any message. For assistance, reply HELP. After opting out, you may still be contacted by phone or email regarding an active service request you initiated.

Information Sharing

No mobile information is shared with third parties or affiliates for marketing or promotional purposes. Sharing with subcontractors providing support services such as customer service is permitted. Opt-in data and consent are excluded from all other use-case categories and are not shared with third parties. We do not sell, rent, or trade your personal information for marketing purposes.

Service Providers / Subcontractors

We may share information with service providers and subcontractors who perform support services on our behalf, such as customer service, scheduling, or project fulfillment. These parties are permitted to use your information only as needed to provide those services and are bound by obligations of confidentiality. We may also share information when required by law or to protect our rights or safety.

Cookies / Analytics

This website may use cookies or similar technologies to support basic functionality and understand how visitors use the site. You can control cookies through your browser settings. Disabling cookies may affect some features of the website.

Data Security

We take reasonable measures to protect the information you provide against unauthorized access, alteration, or disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain the information you provide for as long as reasonably necessary to respond to your request, perform services, maintain business records, and comply with legal obligations. You may request deletion of your information as described below.

Your Choices

You may choose not to provide certain information, although doing so may limit our ability to respond to your request. You may opt out of SMS messages by replying STOP, request that we limit how we contact you, or request access to, correction of, or deletion of your personal information by contacting us using the information below.

Children

This website and our services are intended for adults. We do not knowingly collect information from children under 16. If you believe a child has provided us with information, please contact us so we can remove it.

Policy Updates

We may update this Privacy Policy from time to time. The "Last Updated" date above reflects the most recent revision. Continued use of this website after changes indicates your acceptance of the updated policy.

Contact

If you have questions about this Privacy Policy or how we handle your information, please contact Milford Masonry Pros.

• Milford Masonry Pros
• Phone: 508-458-8256
• Service area: Milford, Massachusetts and nearby communities

See also our Terms & Conditions and Contact page.